Frequently Asked Questions
What is a lawn greeting?
A lawn greeting consists of a group of personalized rental signs displayed in a yard to celebrate a special event, such as the arrival of a new baby (Charlotte location only), birthday, graduation, welcome home, etc.

What is included in a yard sign package?
Rentals include a display of personalized signs in the yard and a card left at the recipient's door.  Baby carriage sign rentals include a personalized keepsake plaque.  

When do you deliver and pick up?
All occasion displays are set up prior to 6:00 am to surprise the recipient at the beginning of their special day.  Signs are picked up after 8:00 pm the same day.  Baby carriage rentals remain in the yard for 5 days.

Where do you deliver?
Charlotte area:  We deliver to areas within 15 miles of 28277 zip code at no additional charge.  Please call our office or email info@happysignsurprise.com to discuss delivery outside of these areas.

Greensboro area:  We deliver to areas within 15 miles of 27455 zip code at no additional charge.  Please call our office or email greensboro@happysignsurprise.com to discuss delivery outside of this area.

We reserve the right to cancel a delivery if we feel that it would be a danger to us or our displays, and we will contact you if this situation arises.

Are reservations required?
It is highly recommended to make an advance reservation to ensure availability. We reserve displays on a first come first served basis.

Charlotte area: For birth announcement displays, please call us as soon as possible after the birth to see if a sign is available.  Princess, Superhero, Hula lady, and Bride/groom custom standup packages must be reserved at least 2 weeks in advance to allow time for printing the photo.

When do I pay?
Payment is required at the time of reservation.  We accept Visa, Mastercard, American Express, Discover, and payments through Paypal.

Do you deliver in bad weather?
Yard signs are waterproof, however if there are severe weather warnings posted, we will not deliver.  If conditions do not allow delivery, we will contact the customer to make alternative arrangements.

Can I move the yard sign? 
Please do not attempt to move the signs.  We will gladly come and move the signs for you (delivery fee may apply).  We also ask that you do not play on or around the display.  Although the signs look fun, they are not toys.  The sign posts are made of sharp metal and for your safety, please do not touch.  If signs are damaged or lost, replacement fees will be charged to the sender.

Am I or the recipient allowed to keep any part of the display?
Only the baby carriage displays include a keepsake plaque.  All signs are rentals only. Lost, missing, or damaged signs will incur a replacement fee and will be charged to the sender.

Will the sign display damage my lawn?
Signs are put into the ground with metal stakes.  We carefully install and remove the signs, leaving the yard in proper condition.

Can I mow and water my lawn?
Watering is fine, however please do not try to mow or trim grass around the display.  Even grass clippings damage the print on the signs!  Damaged signs will incur a replacement fee and will be charged to the sender.  

Do you carry stork signs?
We currently do not rent stork signs for a baby's birth, however our baby carriages are a nice alternative to the storks. (Baby carriages only available in Charlotte area.)




Refund Policy
We will gladly reschedule or reimburse 100% if you give at least 24 hours notice.

We cannot reimburse you if we are given a wrong address, if we are not allowed access to a gated community, or if the recipient wants the display removed promptly.
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Charlotte & Greensboro, NC lawn greetings  Call 1.844.HAPPY.SS   1.844.427.7977